FAQs

What is your return policy?

All returns must have a receipt and the original tag still attached to receive a full refund. If you do not have the receipt and the tags are still attached, or the item is in original, unworn condition, you will be refunded the lowest ticketed price.

How can I order your products?

While we are not currently accepting phone orders throughout the summer season, we will post an update in the fall when we will return to phone orders.

Why can’t I order on your website?

Unfortunately our inventory revolves so quickly that it is very difficult to maintain the supply and demand to keep it accurate and functioning as an e-commerce platform. 

We do however accept phone orders in the off-season and will post the information here when we begin doing so. 

What are your store hours?

Our store hours change seasonally. West Dennis and Chatham are open 7 days a week year round, while our Orleans and P-Town stores are seasonal.

SUMMER HOURS

West Dennis: 9am-10pm

Chatham: 9am-9pm

Orleans: 9am-9pm

P-Town: 9am-9pm

How often do you change your inventory?

We change our inventory seasonally, with occasional repeats. New items arrive regularly at Cuffy’s.

Where is your General Store located?

We are currently offering a variety of different General Store products in all four locations, however our West Dennis location holds the most. Our General store is closed for the 2021 season as we expand the West Dennis location to eventually offer more retail space that will include all your favorite General Store products (and more)!

What sizes do you offer?

In Men and Women’s we offer sizes ranging from XS to 3XL.
Our Kids’ sizes are Infant 6 month to 24 Month. In Toddler sizes we offer 2T, 3T, and 4T. Boys run from XS (5-6) to XL (18-20), Girls XS (5-6) to L (16).

Our Locations