FAQs

What is your return policy?

All returns must have a receipt and the original tag still attached to receive a full refund. If you do not have the receipt and the tags are still attached, or the item is in original, unworn condition, you will be refunded the lowest ticketed price.

How can I order your products?

Unfortunately, we are not accepting phone orders at this time. We apologize for the inconvenience.

Why can’t I order on your website?

Unfortunately our inventory revolves so quickly that it is very difficult to maintain the supply and demand to keep it accurate and functioning as an e-commerce platform. 

We are also very much focused on delivering the best in-person shopping experience. 

What are your store hours?

Our store hours change seasonally. West Dennis and Chatham are open 7 days a week year round, while our Orleans and P-Town stores are seasonal.

CURRENT OFF-SEASON HOURS

West Dennis: 10am-6pm

Chatham: 10am-5pm

Orleans: 10am-5pm

P-Town: 10am-6pm

How often do you change your inventory?

We change our inventory seasonally, with occasional repeats. New items arrive regularly at Cuffy’s.

Where is your General Store located?

We are currently offering a variety of different General Store products in all four locations, however our BRAND NEW West Dennis location will have an entire General Store as part of its shopping experience. COMING 2022!

What sizes do you offer?

In Men and Women’s we offer sizes ranging from XS to 3XL.
Our Kids’ sizes are Infant 6 month to 24 Month. In Toddler sizes we offer 2T, 3T, and 4T. Boys run from XS (5-6) to XL (18-20), Girls XS (5-6) to L (16).

Our Locations